EliteCare FAQ
Emergencies are never convenient and can happen at any time, any day of the week. It's a good practice to have a plan in place should you develop a medical issue that does not require ambulatory transport yet needs immediate medical care. EliteCare 24 Hour Emergency Center is Houston's perfect plan. Here are some questions to ponder BEFORE an emergency:
Have you ever thought about when you want to be seen (and not when they will see you)?
EliteCare makes it a business practice to see emergency patients within 15 minutes of arrival or sooner if necessary. We call this "door to doctor." With multiple doctors, seven (7) rooms, on-site laboratory services and imaging services, we are experts in time management.
Have you ever thought about who you want to treat you in a medical emergency?
This Houston emergency clinic is staffed with physicians that are Board Certified in Emergency Medicine and/or emergency trained in hospital emergency departments. These are higher physician staffing standards than those used by many hospital emergency departments in the Houston area.
Have you ever thought about where you should go in a medical emergency?
EliteCare 24 Hour Emergency Center provides emergency care that: – Is open 24 hours a day, 7 days a week. – Is located nearby and is easy to find at 2500 Rice Blvd. near the corner of Rice and Kirby. – Has readily available free parking right at the door – front and back.
Have you ever thought about what resources you will have available to you in an emergency clinic?
EliteCare 24 Hour Emergency Center makes available all of the personnel and services that you will find available through a hospital emergency department but dedicates all of these personnel and services exclusively to emergency care. This includes office personnel, registered nurses, paramedics and medical technicians. This includes radiology services (X-ray & CT), laboratory services and pharmacy services. You will find all of these personnel and services in the EliteCare emergency clinic and not in another department in the "hospital".
EliteCare 24 Hour Emergency Center also has transfer agreements and other arrangements in place that allow us to immediately transfer our patients that require admission to a hospital, to the hospital of his or her choice. We believe that, in many or most instances, we can get a patient admitted to an actual hospital bed as fast as or faster than most hospital emergency departments. We strive to do this for all of those patients that require hospital admission, although less than 10% of patients that seek emergency treatment (other than those arriving by ambulance transport) actually require hospital admission.
Have you ever thought about how you will be treated?
EliteCare 24 Hour Emergency Center treats only emergency patients and these patients are our only focus. We are friendly. We are your neighbors. We greet patients and their families promptly and make each patient our immediate priority. We have no other priorities and no other agenda. The same people will see you throughout your visit. We will immediately communicate all examination and test results to you and your regular physicians.
What is the difference between an Urgent Care Clinic and a Freestanding Emergency Room?
Freestanding Emergency Center's, such as EliteCare, can offer all of the same services provided by a typical "in-hospital" ER. As where an Urgent Care Clinic usually cannot. For more information read; Urgent Care Clinic Vs. 24 Hour Emergency Room
Why Use EliteCare 24 Hour Emergency Center?
- 24 Hour emergency care – Hospital quality without the inconvenience or the long wait.
- Immediate access to experienced emergency trained physicians with "Door to Physician" times averaging 15 minutes or less – NO WAIT.
- Care from exclusive emergency room physicians who are determined to change how patients are treated when they have an emergency.
- Acceptance of most medical insurance plans and all major debit and credit cards. We do not accept Tricare, Medicare or Medicaid.